Have questions about Rewards? Read the FAQs now.

ABOUT FITNESS AUSTRALIA REWARDS

What is Rewards Membership? 
Taking up the Rewards Membership means you’ll have access to Fitness Australia Rewards package.

Do I get to have Fitness Australia voting rights at the AGM as a Rewards Member?
No, Rewards Members don't have Fitness Australia voting rights.

Who can access Rewards membership?
Fitness Australia Rewards Membership is only available to AusREPs (AusREPs).  

What if my AusREPs Registration application is pending or has expired?
Whilst your AusREPs Registration is pending or is expired your Rewards Membership won’t be accessible or valid.

Will I lose my Rewards Membership if I upgrade to become a Sole Trader Member?
You will no longer have the Rewards Membership available to you. However upgrading to become a Sole Trader Member means that you will have Sole Trader Rewards as part of your Membership. 

Why did Rewards Membership get introduced?
We listened to what you told us you want and here it is. We know that AusREPs want and need access to discounted products and services. It’s another reward for being part of the Fitness Australia family.

What do I receive/have access to as a Rewards member?
You’ll receive regular free products and services in the mail or via email, as well as access to Fitness Australia Rewards platform. This is where you can earn rewards points, take up discounts and special offers from hundreds of leading brands.

How do I gain access to Rewards member benefits and features?
You can access the Rewards platform via your Fitness Australia Dashboard with one click of a button. 

Where in my Dashboard can I access the Rewards platform?
In your Fitness Australia Dashboard you have a tab on the right hand side called Rewards. This is where you can access your Rewards Membership information and the Rewards platform.

How long will I have access to Rewards Membership?
Your Rewards Membership is in line with your AusREP Registration. When your Registration is due for renewal, so is your Rewards Membership.

Can I opt-in or opt-out at any time throughout my 2 years?
Yes, you can opt-out of your Rewards Membership. If you choose to opt-in again, you will only have the option of doing this once during your Registration period.

What if I didn't’ take up Membership at the time of Registering or Renewing as an AusREP?
That’s ok. You can choose to take up the Rewards Membership now through your Dashboard.

 Will my not opting-in to being a member affect my AusREPs Registration?
No, your AusREPs Registration is not affected by your choice to take-up or remove yourself from the Rewards Membership.

How much does it cost to be a Rewards Member?
No, it’s free to become a Rewards Member.

Can I be a Rewards Member without being an AusREP?
No, you can only access Rewards Membership whilst you’re an AusREP.

Do I have to opt-in and be a Member?
No, Rewards Membership is optional. 

Will I still have access to Rewards Member benefits if my AusREPs Registration expires?
No, you won’t have access to Rewards Member benefits whilst your AusREPs Registration is expired.

Who are the companies involved in Rewards Membership that have partnered with Fitness Australia?
Fitness Australia has identified industry suppliers who can support fitness industry professionals and businesses.

Is this new membership only going to be for a limited time?
This new membership is not only for a limited time. It is ongoing.

Is there an app for LC?
The Rewards platform isn’t available in an app however it is a mobile friendly website. Also note that you can only access the Rewards platform through your Fitness Australia dashboard.

How can I lodge a complaint about my Rewards Membership?
Simply email rewards@fitness.org.au with any feedback you have and we will do our best to support your query.

ABOUT AusREP REGISTRATION

What is AusREPs Registration and why is it named this?
The official name of the Australian Register of Exercise Professionals is in line with other international Registers as part of International Confederation of Registers for Exercise Professionals. 

Why am I an AusREP?
AusREP is the term used when you’re a AusREP with Fitness Australia - You’re on the Australian Register of Exercise Professionals.

What do I receive or have access to as an AusREP?
There are many reasons and benefits to being an AusREP.

Being an AusREP means you’re on the Australian Register of Exercise Professionals. This shows your commitment to keeping your career credible, wanting to use best-practice industry standards and your dedication to continuous learning.

An AusREP also receives benefits and support services like unlimited HR Advice, a unique website profile page, an online CEC Diary, access to professional insurance and more.

The Register is recognised by the International Confederation of Registers for Exercise Professionals. It’s also considered a quality mark to show employers, clients and health professionals.