NSW Department of Fair Trading advises people to only sign up to gyms affiliated with Fitness Australia
In a statement released by the NSW Department of Fair Trading on the number of contractual complaints they received by Gym users in 2017, they reminded consumers that signing up to a Fitness Australia affiliated Gym is the way to go.
Bill Moore, CEO of Fitness Australia, the peak national industry association says “This is a great reminder for consumers to be choosing the right gym or fitness facility.”
“We know that the measures in place between Fitness Australia and the State and Territory Departments of Fair Trading to protect both the fitness businesses and their clients are most effective when the business is a member of Fitness Australia.”
“We work closely with our business members who strive for a high standard of customer care, safety and service,” says Moore.
Members of Fitness Australia have made a commitment to industry’s key business principles and standards.
Fitness Australia’s commitment to the fitness industry includes developing guidelines and safety standards through consultation with experts which in turn are delivered as quality education programs for business accreditation, putting client safety first.
“We will continue to work with the State based Departments of Fair Trading to see how we can contribute to reducing complaints about gym contracts,” reassures Moore.
For tips on choosing the right gym for you go to fitness.org.au